Return & Refund Policy
At GemstonesForSale, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, you may request a return or refund under the conditions outlined below.
Returns
- You may return an item within 7 days of receiving it.
- The item must be unused, undamaged, and in its original packaging with all accompanying documents.
- Customers are responsible for arranging the return shipment and covering the shipping costs. We do not arrange pick-ups.
Refund Process
If you receive a damaged or defective item, please follow these steps:
- Contact Us within 7 days of receiving the item. Provide clear photos of the damage for assessment.
- Arrange the return shipment at your own expense and send the item back to us.
- Once we receive and inspect the returned item, we will process your refund to the original payment method if everything is in order.
How to Contact Us
For any return or refund inquiries, you can reach us through:
- Phone: +1 9179971656
- Email: info@gemstonesforsale.com
- Instant Chat Support: Available on our website
We are here to assist you and ensure a smooth return experience.